Choosing a Managed Service Provider in the hosted space can be a daunting task. Most Cloud or Dedicated Server providers will push their own “managed service” onto your account. But what are you getting? What you’re getting is nothing but the General Support/Escalation model with little chance of a professional dedicated to your support and success. Why have so many different hands in your systems and equipment when your technical support issues become just another ticket in the General Support Queue?
Let’s face it, the general support/ticket escalation model wastes valuable time. New Southeast Technologies focuses on direct communication and infrastructure implementations that don’t rely on the break/fix model. We pride ourselves on designing and implementing infrastructure that’s designed to avoid “the break” before it even occurs.
Our primary focus is performance and uptime. Our extensive experience in the data center field has us creating cost-effective, high-performance and redundant systems for our clients. Remember, we’re not in the business of selling you equipment. We’re in the business of building and managing successful solutions.